A review of the temporary changes to paediatric services within North Central London over autumn and winter 2020/21

Report of Key Findings and System Learning

In response to the Covid-19 pandemic, the NHS in North Central London introduced some temporary changes to Children and Young People’s services. These temporary changes, which ran from October 2020 to March 2021, saw a ‘Southern hub’ for Children and Young people’s services created at Whittington Health and other changes to how services were delivered at local hospitals, and in the community. All services at the Royal Free Hospital and University College London Hospitals have now reopened.

When implementing the changes, healthcare leaders committed to carrying out an evaluation to ensure that any learning could be taken into the future.

Thank you to everyone who took part and provided feedback.

UCL Partners analysed the data and drafted the findings in the reports which are now available below:

Executive summary 

Full report 

Staff, patients and local stakeholders were invited to take part in the evaluation exercise:

  • 39 discussion groups took place, involving over 200 people. 
  • 361 people also completed surveys and patient experience feedback forms. 

This insight was combined with financial information and nationally agreed outcome metrics.

The report aims to present the key findings and learning that have emerged from this exercise, drawing on all the available information and describing the context of the changes.

You can read more about these changes on our website.  

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