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Give us your views on the temporary changes to paediatric services in North Central London

A number of temporary changes were made to children and young people’s health services which were implemented on 28 September 2020, to ensure that the NHS can continue to deliver safe services during the Covid-19 pandemic and into the winter of 2020

A ‘hub’ for children and young people’s health services was created at Whittington Health with an emergency department and inpatient beds.

University College London Hospital’s children and young people’s emergency department was temporarily closed (although specialist inpatient and day-case services, including cancer haemato-oncology and complex adolescents remained open). 

Royal Free Hospital’s children and young people’s emergency department was temporarily closed along with its children and young people’s inpatient beds. 

Great Ormond Street Hospital has been providing more room for some specialist care.

In other parts of north central London.

Barnet Hospital children and young people’s emergency department and inpatient unit reopened after a short closure and includes child and adolescent mental health services (CAMHS) crisis support 

North Middlesex University Hospital children and young people’s emergency department remains open with additional capacity. Inpatient services continue. 

Children and young people will also continue to be supported by primary care and community providers working in partnership with hospital services, so that care can be provided closer to home wherever possible. These changes are temporary. No permanent changes can or will be implemented without a full public consultation. We are asking parents and families to contact NHS 111 – online or by phone – to find the right service for their child.

How to give your views

We are keen to learn from these temporary changes, understand what worked well and what could be improved.  A number of surveys and other feedback opportunities have been designed to gather feedback from those affected by the changes.

Parents and young people who have used the services

Those using these services are invited to complete a survey to give feedback on your experience.  You may have already been handed a survey (paper or electronic) during your visit, however if you were not given this opportunity and would like to give your views, please complete our survey.

COMPLETE THE ONLINE SURVEY FOR PATIENTS WHO HAVE USED THESE SERVICES

Staff working in the services affected

Many of the staff working in services affected by these changes will be invited to take part in discussion groups to gather feedback.

In addition to this, staff are invited to complete our online survey, to give their views.

COMPLETE THE ONLINE SURVEY FOR STAFF AFFECTED BY THE TEMPORARY CHANGES

Local people and stakeholder groups

Those who have not used the services during the temporary changes and would still like to give feedback, are invited to give their views.

We will be meeting with local Healthwatch organisations and other groups who represent local residents. If you are part of a group who would like to take part in an online feedback session, please contact us to arrange this.

You can also complete our online survey to give your views.

COMPLETE OUR ONLINE SURVEY FOR LOCAL RESIDENTS AND STAKEHOLDERS

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